In the News : Brantford Workload Assessment

In the News

Police Consultant finds city service busy The Brantford Expositor May 26, 2009

"You have a very active bunch of officers"

City police got "a lot of bang for the buck" with their current staffing levels, a workload assessment consultant says. In a recent presentation to the city's police services board, Matt Botden of Beclin Associates Inc. said that in 2006, the city's 133 constables and sergeants each attended to an average of 342 calls for service.

That compared favourably to police services from four other similar-sized Ontario police services Barrie, Guelph, Peterborough and Sarnia. The averages for those four ranged from 186 per officer to 284 in 2006, the last year for which stats were available.

"In Brantford, you have a very active bunch of officers, when you look at the calls for service," Botden said.

He cautioned, however, that different cities have different definitions of the term "calls for service." Brantford recorded 50,437 cals per 100, 000 population, for instance compared to Guelph's 26,412.

l "Don't ever treat these as absolute hard numbers," he warned. "Not everyone defines calls for service the same way."

Workload assessments can provide your organization with the information to balance workloads and improve the level of service you can provide with the personnel you have.